Complaint #1487373 submitted on 07/26/2015 relating to First National Bank of Omaha. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Sunday 26th July 2015.
I used my credit card with a PIN not knowing it was a credit card transaction. I was charged hundreds of dollars in cash advance fees. I cancelled the card and paid it off prior to the due date and they charged me another 30 days worth of interest on the entire balance. The first time I called to rectify it the man I spoke with insisted it was correct and it was being charged at a periodic daily rate. I then calculated the interest on my own to prove they charged me for another 30 days. I then called back and the represenative told me she was going to waive it. I am reporting this so that other consumers are not abused by their interest calculation methods. XXXX and First Bankcard.
| Company | First National Bank of Omaha |
| Complaint ID | 1487373 |
| Date Received | 07/26/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | IL 605XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 07/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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