BB&T Financial Complaint: Problems caused by my funds being low

#1486836 25 Jul 2015

Bank account or service Checking account

Complaint #1486836 submitted on 07/25/2015 relating to BB&T Financial. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Saturday 25th July 2015.

Narrative (may be redacted).

I bank with BB & T. I had a small overdraft on my account. Well a few days later that small overdraft turned into {$350.00} in overdrafts. From what it looks like they moved transactions that I know had already cleared my account and caused even more overdraft fees. They also moved things around to look like I had more money than what I had in the account and I did n't realize what they had done until it was too late and I had all of these fees.

Company BB&T Financial
Complaint ID 1486836
Date Received 07/25/2015
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code GA 316XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 07/25/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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