Complaint #1482691 submitted on 07/23/2015 relating to Security National Automotive Acceptance Company, LLC. Complaint relates to Consumer Loan Vehicle loan - Shopping for a loan or lease .
Complaint was submitted via Web and sent to the company on Thursday 30th July 2015.
I purchased a XXXX mustang from a used car dealership in XX/XX/XXXX. The car had some issues, so I traded it in a few months later for a XXXX mustang. The dealership stated we could do an even trade of the value of the new vehicle to be the same as what I owed on the old one. So I took out a loan on the new vehicle believing the dealership was going to pay off the old one. A few months passed, I had to go XXXX, and I eventually found out that the dealership went out of business, did n't declare bankruptcy, did n't list me as a payee, and basically left me high and dry with twice the amount of debt I was intended to have.
Servicemember
| Company | Security National Automotive Acceptance Company, LLC |
| Complaint ID | 1482691 |
| Date Received | 07/23/2015 |
| Product | Consumer Loan Vehicle loan |
| Issue | Shopping for a loan or lease |
| State/ZIP Code | VA 235XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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