Complaint #1775140 submitted on 02/05/2016 relating to CarFinance Capital LLC. Complaint relates to Consumer Loan Vehicle loan - Managing the loan or lease .
Complaint was submitted via Web and sent to the company on Friday 5th February 2016.
I took out a venicle loan in XXXX with Car Finance.XXXX I received monthly statements from them until approximately XXXX, XXXX, at my previous address in XXXX. In XXXX, XXXX, I moved to XXXX and have sent my payment every month since then along with a letter advising of my address change ( see attached letter ). I have also contacted them by phone to advise of the address change several times. To date, I have never received a statement at my new home address. All I am asking for is a monthly invoice to be sent to me, and it seems impossible to get this from Car Finance.XXXX I have delapyed sending my payment in at times as I was hoping to get an actual invoice from them, so I think that any late fees I may have incurred since XXXX XXXX should be refunded.
| Company | CarFinance Capital LLC |
| Complaint ID | 1775140 |
| Date Received | 02/05/2016 |
| Product | Consumer Loan Vehicle loan |
| Issue | Managing the loan or lease |
| State/ZIP Code | IA 502XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/05/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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