Asset Recovery Inc Complaint: False statements or representation

#1481505 22 Jul 2015

Debt collection Medical

Complaint #1481505 submitted on 07/22/2015 relating to Asset Recovery Inc. Complaint relates to Debt collection Medical - False statements or representation Attempted to collect wrong amount.

Complaint was submitted via Web and sent to the company on Wednesday 22nd July 2015.

Narrative (may be redacted).

Several years ago while living in XXXX, Maine, I went to a local optometrist for an eye exam. While in the chair, the person performing the exam said they would like to do an exam to check for - whatever it was, I do n't remember. She simply asked if it was ok, to which I of course replied " yes '', When checking out, they informed me I owed +/- {$80.00} for the additional exam. I was not informed of the additional charge or the fact that it was not covered by insurance. I rejected their claim explaining why and was told - too bad, you owe us the money. They continued to bill me, I continued to refuse payment until they finally referred it to a debt collector who then harassed me threatening legal action and to ruin my good credit rating. I sought the advice of an attorney who convinced me the easiest and cheapest thing to do was just to pay the bill. Legal action could have otherwise been costly.
So, despite their not deserving to be paid, I paid. But now I had to pay not only the optometrists bill, but also the debt collectors bill as well. Meanwhile, they went ahead and reported it to the credit agencies and to this day, that black mark is on my record.
At the time, I reported their underhanded business practices to the State of Maine, the Maine Licensing Board and anyone else who would listen. All to no avail.
Having just now listened to the XXXX XXXX show, I now know, although years later, that I should have perhaps contacted your office, which prior to the show, did not know existed.

Company Asset Recovery Inc
Complaint ID 1481505
Date Received 07/22/2015
Product Debt collection Medical
Issue False statements or representation Attempted to collect wrong amount
State/ZIP Code VA 220XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed
Submitted Web 07/22/2015
Result Timely Response: No, Consumer Disputed: No
 

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