Experian Complaint: Unable to get credit report/credit score

#1807628 27 Feb 2016

Credit reporting

Complaint #1807628 submitted on 02/27/2016 relating to Experian. Complaint relates to Credit reporting - Unable to get credit report/credit score Problem getting my free annual report.

Complaint was submitted via Web and sent to the company on Saturday 27th February 2016.

Narrative (may be redacted).

I submit a request through annualcreditreport.com, but Experian will never provide it. Instead I am asked to mail identification and a copy of a utility bill. This is a nuisance. Experian should provide the report to me free and online, as the other XXXX agencies never have a problem doing this through annualcreditreport.com. This happens every year with Experian.

Company Experian
Complaint ID 1807628
Date Received 02/27/2016
Product Credit reporting
Issue Unable to get credit report/credit score Problem getting my free annual report
State/ZIP Code PA 176XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 02/27/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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