Complaint #1478328 submitted on 07/21/2015 relating to Gateway Mortgage Group, LLC. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Tuesday 21st July 2015.
Mortgage company failed to maintain proper accounting and balance for escrow and attempted to increase mortgage by $ XXXX {$400.00} per month on two occasions. After multiple requests for an explanation of increase, company is yet to provide consistent accounting.
Servicemember
| Company | Gateway Mortgage Group, LLC |
| Complaint ID | 1478328 |
| Date Received | 07/21/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | SC 290XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.