Cardinal Financial Company, LP Complaint: Loan servicing, payments, escrow account

#1473929 20 Jul 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1473929 submitted on 07/20/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Monday 20th July 2015.

Narrative (may be redacted).

I had an insurance claim on my house at XXXX XXXX XXXX XXXX on XXXX/XXXX/15. My mortgage company refusesto release the insurance proceeds. They sent me {$3900.00} months ago but will not release the last {$8000.00}. They keep saying that they will send aninspector but nobody ever calls or shows up.
I have made all the repairs and I need my money.
Thanks, XXXX XXXX

Company Cardinal Financial Company, LP
Complaint ID 1473929
Date Received 07/20/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code TN 380XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 07/20/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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