Navient Solutions, Inc. Complaint: Disclosure verification of debt

#1474414 17 Jul 2015

Debt collection Federal student loan

Complaint #1474414 submitted on 07/17/2015 relating to Navient Solutions, Inc.. Complaint relates to Debt collection Federal student loan - Disclosure verification of debt Not given enough info to verify debt.

Complaint was submitted via Web and sent to the company on Friday 17th July 2015.

Narrative (may be redacted).

I was a student at XXXX XXXX during the summer of 2012, I completed the XXXX program but was denied my diploma because I owed fees, I paid a total of {$300.00} of fees in order to receive my diploma but still have n't received it. I was told until I pay off all the loans from private loaners such as XXXX XXXX XXXX & Navient Department of Education Loan Servicing, in total the amount that will have to be paid is over XXXX dollars. Since graduating XXXX XXXX I was unable to find a job so I decided to join the military to help pay off these loans. I have not received any letter stating why I 'm being charged This amount of money, even though I have n't found a job because I do not have any certificate stating that I have completed the courses that prove I am certified to work as a XXXX.

Servicemember

Company Navient Solutions, Inc.
Complaint ID 1474414
Date Received 07/17/2015
Product Debt collection Federal student loan
Issue Disclosure verification of debt Not given enough info to verify debt
State/ZIP Code CA 917XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/17/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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