Complaint #1477208 submitted on 07/17/2015 relating to GE Capital Bank. Complaint relates to Bank account or service Savings account - Deposits and withdrawals .
Complaint was submitted via Web and sent to the company on Friday 17th July 2015.
I attempted a transfer from GE Capital Bank to another financial institution on Saturday, XXXX XXXX, 2015. I received a confirmation and GE Capital failed to contact me on Monday, XXXX XXXX, 2015, to inform me of an unsuccessful transfer. This failed transfer caused a check made out to the IRS to be returned for insufficient funds. The IRS penalized me 2 % on the amount due and 3 % interest.
I received the attached letter from GE Capital acknowledging their error. The person writing the letter XXXX XXXX, Compliance Dept, XXXX UT Tele : XXXX.
| Company | GE Capital Bank |
| Complaint ID | 1477208 |
| Date Received | 07/17/2015 |
| Product | Bank account or service Savings account |
| Issue | Deposits and withdrawals |
| State/ZIP Code | PA 159XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed |
| Submitted | Web 07/17/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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