TCF National Bank Complaint: Deposits and withdrawals

#1774239 4 Feb 2016

Bank account or service Savings account

Complaint #1774239 submitted on 02/04/2016 relating to TCF National Bank. Complaint relates to Bank account or service Savings account - Deposits and withdrawals .

Complaint was submitted via Web and sent to the company on Tuesday 9th February 2016.

Narrative (may be redacted).

TCF BANK CLOSED MY ACCOUNT WITHOUT GIVING ME ANY INFORMATION. FROZE MY FUNDS AND WO N'T ALLOW ME TO GET MY PAY CHECK THAT IS BEING DEPOSITED. WHEN I WENT TO THE BRANCH THEY DID NOT GIVE ME ANY INFORMATION OTHER THAN I HAVE TO WAIT FOR A LETTER. WHEN I CALLED THE LINE IT 'S THE SAME INFORMATION. I HAVE BILLS TO PAY AND KIDS TO CARE FOR. NO ONE EVER TOLD ME THIRD PARTY DEPOSITS ARE NOT EXCEPTED ESPECIALLY SINCE I 'VE BEEN USING THIS BANK FOR YEARS AND SO HAVE SEVERAL OTHERS I KNOW THAT DO TAXES.

Servicemember

Company TCF National Bank
Complaint ID 1774239
Date Received 02/04/2016
Product Bank account or service Savings account
Issue Deposits and withdrawals
State/ZIP Code IL 606XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 02/09/2016
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with TCF National Bank?

Leave your comments and feedback below.