Experian Complaint: Unable to get credit report/credit score

#1806996 27 Feb 2016

Credit reporting

Complaint #1806996 submitted on 02/27/2016 relating to Experian. Complaint relates to Credit reporting - Unable to get credit report/credit score Problem getting my free annual report.

Complaint was submitted via Web and sent to the company on Saturday 27th February 2016.

Narrative (may be redacted).

Experian does not provide credit report online via annualcreditreport.com.
I keep getting the message " we are unable to honor your request '' I am being asked to do this via snail mail! There is no explanation as to why.

Company Experian
Complaint ID 1806996
Date Received 02/27/2016
Product Credit reporting
Issue Unable to get credit report/credit score Problem getting my free annual report
State/ZIP Code CA 944XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 02/27/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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