Complaint #1774211 submitted on 02/04/2016 relating to Smith Debnam Narron Drake Saintsing & Myers LLP. Complaint relates to Debt collection Credit card - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Monday 8th February 2016.
I was attempting to settle a debt with Smith Debnam. I talked with XXXX on XXXX separate occasions for pay off. The first time it was {$2700.00} about XXXX weeks ago. Then I contacted XXXX again 3 weeks ago and he said it was {$2800.00} ( interest added ). I was waiting to get closer to when I could pay this debt, so I called XXXX XXXX. XXXX explained to me the debt was now {$11000.00}. Apparently what happened was the bank i was working with called Smith Debnam to get a payoff. Smith Debnam then realized more money could be available, so they changed my payoff to {$11000.00}.
My problem is the loan will not be approved know because I do not have enough equity to pay the additional {$9000.00} needed for the loan to go thru.
They also asked to see my Loan Estimate and Closing disclosure ... .and they would consider reducing the amount.
| Company | Smith Debnam Narron Drake Saintsing & Myers LLP |
| Complaint ID | 1774211 |
| Date Received | 02/04/2016 |
| Product | Debt collection Credit card |
| Issue | False statements or representation Attempted to collect wrong amount |
| State/ZIP Code | NC 282XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/08/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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