Encore Capital Group Complaint: Disclosure verification of debt

#1469056 15 Jul 2015

Debt collection Credit card

Complaint #1469056 submitted on 07/15/2015 relating to Encore Capital Group. Complaint relates to Debt collection Credit card - Disclosure verification of debt Not given enough info to verify debt.

Complaint was submitted via Web and sent to the company on Monday 20th July 2015.

Narrative (may be redacted).

I wrote Midland Funding a debt validation letter on XXXX XXXX, 2015 via USPS Certified Mail with Return Receipt ( See Midland Return Receipt Attachment ). I asked Midland Funding to provide written documentation proving that the alleged debt belonged to me. ( Please see XXXX Validation Letter Attachment ).

I asked Midland Funding to provide the following : -What the money you say I owe is for-Explain and show me how you calculated what you say I owe ; -Provide me with copies of any papers that show I agreed to pay what you say I owe-Provide a verification or copy of any judgment if applicable ; - Identify the original creditor ; -Prove the Statute of Limitations has not expired on this account ; -Show me that you are licensed to collect in my state ; and-Provide me with your license numbers and Registered AgentI received a letter from Midland Funding on XXXX XXXX , 2015 ( the letter is dated XXXX XXXX, 2015 but it was not received until XXXX/XXXX/15 via USPS ) that simply stated that their records showed no inaccuracies ( See Midland Funding Response Attachment ). They did not provide adequate information to prove that the alleged debt belongs to me.

Company Encore Capital Group
Complaint ID 1469056
Date Received 07/15/2015
Product Debt collection Credit card
Issue Disclosure verification of debt Not given enough info to verify debt
State/ZIP Code TX 768XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/20/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

Have you dealt with Encore Capital Group?

Leave your comments and feedback below.