Complaint #1467168 submitted on 07/14/2015 relating to Xoom. Complaint relates to Money transfers International money transfer - Other transaction issues .
Complaint was submitted via Web and sent to the company on Tuesday 14th July 2015.
Someone apparently got into our computer and was able to find out the passwords to our checking account and use the information to try to transfer money to someone else in XXXX.
| Company | Xoom |
| Complaint ID | 1467168 |
| Date Received | 07/14/2015 |
| Product | Money transfers International money transfer |
| Issue | Other transaction issues |
| State/ZIP Code | IA 506XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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