Complaint #1773054 submitted on 02/04/2016 relating to TransUnion Intermediate Holdings, Inc.. Complaint relates to Credit reporting - Credit reporting company's investigation Investigation took too long.
Complaint was submitted via Web and sent to the company on Tuesday 9th February 2016.
The TransUnion company has a policy of updating there information every 30-90 days. To a user taking responsibility of finances is being forced in some situations into losing more finances. with the movement of data information at a moments notice, the stroke of a key, this company and any other company should only have 7 days to process that data.
When I paid all my debts off every company evolved was able to slow mail me with a guarantee that I would receive the letter in 5-10 days. If these companies a lot the time and personnel to that, they should be forced into posting any updates in under 7 days and be forced to update there software to do this for them.
They should be making themselves more accountable for timely accuracy instead of rules and by laws to protect themselves. Someone might say " well you should not have got your self into this situation ''. My only reply is that 's history because today I am getting my self out of the situation and TransUnion just cost me over {$400.00} in getting a loan that was assisting me in taking on my financial responsibility. Both Equifax and Experian excellently up dated the same information that day while on the phone with them or with in 2 or 3 days of my paying all my debt off.
sincerely XXXX
Older American
| Company | TransUnion Intermediate Holdings, Inc. |
| Complaint ID | 1773054 |
| Date Received | 02/04/2016 |
| Product | Credit reporting |
| Issue | Credit reporting company's investigation Investigation took too long |
| State/ZIP Code | IL 609XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/09/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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