Complaint #1466294 submitted on 07/13/2015 relating to Army and Air Force Exchange Service. Complaint relates to Credit card - Forbearance / Workout plans .
Complaint was submitted via Web and sent to the company on Friday 14th August 2015.
For over XXXX years, AAFES charged me directly from my social security XXXX check payments to pay back my mil. star account, even though prior to them doing that, I tried to tell them I was XXXX and could only pay XXXX dollars a month, but it was not sufficient for them.
I contacted them again in 2014 claiming It had been more tan paid and again to tell them I now was diabled 100 % and they were hurting my pocket.
They went ahead after many emails and supposedly pardon balance of debt and returned a refund, saying it was now paid in full, but has reported my credit as a charge off even though I have been XXXX for many years. Iam requesting your intervention for the XXXX time against this creditor and investigate if I was legally forced to pay since my supposed balance was XXXX. They should reimburse me. See attached letter sent by them after my complaint.
Servicemember
| Company | Army and Air Force Exchange Service |
| Complaint ID | 1466294 |
| Date Received | 07/13/2015 |
| Product | Credit card |
| Issue | Forbearance / Workout plans |
| State/ZIP Code | GA 315XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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