Complaint #1463415 submitted on 07/11/2015 relating to Michael G. Niles. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Saturday 11th July 2015.
Executive financial company contacted me back in XX/XX/2015 and set up a payment plan. Representative argued with me, then was contacted by a supervisor and set up successful payment arrangements via credit card. Bank issued me a new card last week of XX/XX/2015 and the payment did not go through on XX/XX/2015. In a letter dated XX/XX/2015 I 'm contacted via mail that legal action will be brought against me for a " hot check '' and to contact the " hot checking '' department leader XXXX XXXX and that the amount for my collections is due up front in full or legal remides will be brought against me personally. I did not receive letter until today XX/XX/2015 and they want a response within XXXX days of letter being mailed ( not taking account he XXXX XXXX holiday and no mail ). I was not given sufficient time to change my payment method, nor was I given a way to change method as they take the amount they want to each month. They have no set up on the website to manage these things. I feel that Exectuve Financial is bullying me. I tried to pay the full amount on their broken website and I still owe them {$1.00}
| Company | Michael G. Niles |
| Complaint ID | 1463415 |
| Date Received | 07/11/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | KY 422XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 07/11/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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