Complaint #1806400 submitted on 02/26/2016 relating to Citibank. Complaint relates to Credit card - Advertising and marketing .
Complaint was submitted via Web and sent to the company on Friday 26th February 2016.
I have a promotional credit card with Home Depot. They regularly send me offers and I decided to take out a promotional card offering 0 % interest for a home improvement project. I did this a few years ago and it worked out very well but this time they started charging me interest on what they call a revolving balance. It 's on the XXXX page of the bill with no reference on the first page and it started after months of paying the bill. I feel this is misrepresentative/false marketing and a way to get more interest from consumers.
| Company | Citibank |
| Complaint ID | 1806400 |
| Date Received | 02/26/2016 |
| Product | Credit card |
| Issue | Advertising and marketing |
| State/ZIP Code | OR 972XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/26/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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