National Credit Systems,Inc. Complaint: Communication tactics

#1773817 4 Feb 2016

Debt collection Mortgage

Complaint #1773817 submitted on 02/04/2016 relating to National Credit Systems,Inc.. Complaint relates to Debt collection Mortgage - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Thursday 4th February 2016.

Narrative (may be redacted).

This is a bill the I owe my 1st year of college, I rented an apartment off campus and when school was over I had 3 months left to complete my lease the amount of rent was {$320.00} a month but I was giving a settlement of {$1600.00} for XXXX XXXX from the National Credit System , Inc. I am trying to get this bill paid off but every times I talk to XXXX XXXX she is extremely rude and nasty when I ask her how come my settlement is so much, XXXX XXXX has forfeit the settlement of {$1600.00} only because I asked her for a detail bill for everything I was being charged on my credit report, That is my right to ask a collection representative what I am being charged for especially if they are collecting {$2000.00} with {$1000.00} being in late charges. This collection representative is abusing her position and not giving me a settlement now just because I asked for a detail bill this is against the law when I am trying to settle this bill, XXXX XXXX XXXX of National Credit System continues to abuse her authority just because i do n't know who else to turn to and to get this matter resolved.

Company National Credit Systems,Inc.
Complaint ID 1773817
Date Received 02/04/2016
Product Debt collection Mortgage
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code KY 402XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed with explanation
Submitted Web 02/04/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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