Continental Finance Company, LLC Complaint: Transaction issue

#1461635 10 Jul 2015

Credit card

Complaint #1461635 submitted on 07/10/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Transaction issue .

Complaint was submitted via Web and sent to the company on Friday 10th July 2015.

Narrative (may be redacted).

i made my monthly payment ( {$60.00} ) to continental finance for my matrix credit card bill. the company claims the that they never deposited the check and it was returned. they also charged me a {$25.00} returned check fee. this is all a lie because i have the copy of the check from my friends bank which shows continental finance deposited and endorsed the check. so they basically took my money, lied and said they never received it, and now charging me a returned check fee. they are also telling me that it will take up to 90 days to resolve the issue and i have to repay the {$60.00} + returned check fee in the mean time.

Company Continental Finance Company, LLC
Complaint ID 1461635
Date Received 07/10/2015
Product Credit card
Issue Transaction issue
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 07/10/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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