EOS Holdings, Inc. Complaint: False statements or representation

#1460811 9 Jul 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1460811 submitted on 07/09/2015 relating to EOS Holdings, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - False statements or representation Attempted to collect wrong amount.

Complaint was submitted via Web and sent to the company on Thursday 9th July 2015.

Narrative (may be redacted).

Eos cca contacted me by phone saying that I had a {$270.00} debt from XXXX from 2012 and asked for my credit card number to pay off the debt. I have never had an XXXX account in my name, and had certainly never received any type of notification of debt. The only information I could find on this company was on XXXX and I read several stories similar to mine. I called XXXX and they had no record of me having an account or ever having a debt. I called Eos and told them this and they said that a customer service representative wouldnt know since they sold the account to the agency. I then called XXXX back and they said that even after they sell an account to a debt collector, they keep a record of who they sold it to and such, the account does n't just completely disappear. Eos said they would send me a fraud kit to fill out but it just does n't seem legitimate. They also said they already reported me to the credit bureau which seemed more like they wanted me to go ahead and give them my credit card number over the phone.

Company EOS Holdings, Inc.
Complaint ID 1460811
Date Received 07/09/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue False statements or representation Attempted to collect wrong amount
State/ZIP Code LA 712XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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