Complaint #1458741 submitted on 07/09/2015 relating to Webcollex, LLC. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Thursday 9th July 2015.
I began to receive calls, in XX/XX/XXXX, from CKS, from debt collector XXXX. XXXX who threatened to take legal action. From there on, I kept receiving calls from CKS from an automated dialer, which was done without my express or implied consent. I called to complaint and on XX/XX/XXXX I was finally able to speak to someone in the COMPLIANCE DEPARTMENT. I spoke with XXXX XXXX, who told me that they are in compliance with my calls and completely ignored my questions to her when I asked " Do you have my express authorization to use an automatic dialer to call me on my cellular phone. '' She told me to file a complaint with the CFPB or speak to an attorney.
| Company | Webcollex, LLC |
| Complaint ID | 1458741 |
| Date Received | 07/09/2015 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | TX 752XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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