Complaint #1456102 submitted on 07/08/2015 relating to Eastpoint Recovery Group, Inc. Complaint relates to Debt collection Credit card - Taking/threatening an illegal action Threatened arrest/jail if do not pay.
Complaint was submitted via Web and sent to the company on Wednesday 8th July 2015.
On XXXX XXXX XXXX for Eastpoint Recovery called me and told me that file # XXXX that was forwarded to my office, this is not a solicitation, this is regarding a very urgent matter that was forwarded to my office .... Your file has been red flagged as a direct refusal to resolve ... .I will grant you a final opportunity to get in contact with this office ... ... .I will be making my final recommendation that we do move forward on the file ... ..unfortunately this will be assigned for further action ... ... at XXXX tomorrow I go to a meeting to assign your file from further action, and I am trying to prevent that from happening.
Then on XXXX Eastpoint Recovery called me again, saying .... My name is XXXX XXXX, XXXX as in Sheriff ... .. We have a problem here, do you have a son? ... .. We have a problem sir ... ..This is regarding XXXX Bank XXXX XXXX XXXX XXXX I guess you bought some stuff online .... You were paying on it from three years.
Eastpoint and their debt collection representatives harassed me and pretended to be a government official. Clear violations of the FDCPA and the Texas Finance Code.
| Company | Eastpoint Recovery Group, Inc |
| Complaint ID | 1456102 |
| Date Received | 07/08/2015 |
| Product | Debt collection Credit card |
| Issue | Taking/threatening an illegal action Threatened arrest/jail if do not pay |
| State/ZIP Code | TX 752XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/08/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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