Experian Complaint: Unable to get credit report/credit score

#1457547 8 Jul 2015

Credit reporting

Complaint #1457547 submitted on 07/08/2015 relating to Experian. Complaint relates to Credit reporting - Unable to get credit report/credit score Problem getting my free annual report.

Complaint was submitted via Web and sent to the company on Wednesday 8th July 2015.

Narrative (may be redacted).

I tried to get all XXXX free annual credit reports online but was informed that the request could not be processed online. So, on XXXX/XXXX/15, I mailed my request using the completed paper form along with copies of the requested documentation to the XXXX Request Service in XXXX. I requested a report from all XXXX companies. I quickly received my free report in the mail from XXXX. But I never received my free reports nor any other communications from Experian and XXXX. I want those latter XXXX companies to send my free reports.

Company Experian
Complaint ID 1457547
Date Received 07/08/2015
Product Credit reporting
Issue Unable to get credit report/credit score Problem getting my free annual report
State/ZIP Code OH 430XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 07/08/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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