Complaint #1770885 submitted on 02/03/2016 relating to Barclays PLC. Complaint relates to Credit card - Advertising and marketing .
Complaint was submitted via Web and sent to the company on Wednesday 3rd February 2016.
I was on a princess cruise in our room was a credit card brochure advertising 12 months interest free credit for onboard purchase and future cruise deposit. We applied onboard with cruise specialist who talked us into a future cruise deposit took our deposit and application. When we got home we started getting interest charges from the Barclay card who said the promotion was no longer valid when we opened the account even although it was sold to us under the understanding that the brochure was valid. XXXX says they will inform their staff that it is no longer valid. Barclaycard says too bad. Talk to XXXX
Older American
| Company | Barclays PLC |
| Complaint ID | 1770885 |
| Date Received | 02/03/2016 |
| Product | Credit card |
| Issue | Advertising and marketing |
| State/ZIP Code | CA 921XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 02/03/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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