JPMorgan Chase & Co. Complaint: Balance transfer

#1453906 7 Jul 2015

Credit card

Complaint #1453906 submitted on 07/07/2015 relating to JPMorgan Chase & Co.. Complaint relates to Credit card - Balance transfer .

Complaint was submitted via Web and sent to the company on Tuesday 7th July 2015.

Narrative (may be redacted).

I tried to transfer {$140.00} from my CHASE Debit card to my checking account. Chase took the money out of my Debit card, but the money never made it to my checking account. The bank routing and checking numbers were verified and accurate, but there is no trace on this and Chase is not very helpful recovering or helping find lost funds. They put you on hold for 30 minutes or longer, fail to return phone calls, and are poor at following up on complaint.

Company JPMorgan Chase & Co.
Complaint ID 1453906
Date Received 07/07/2015
Product Credit card
Issue Balance transfer
State/ZIP Code WI 537XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/07/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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