JPMorgan Chase & Co. Complaint: Problems caused by my funds being low

#1454565 7 Jul 2015

Bank account or service Checking account

Complaint #1454565 submitted on 07/07/2015 relating to JPMorgan Chase & Co.. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Tuesday 7th July 2015.

Narrative (may be redacted).

I am a XXXX XXXX and we usually get paid early when there is a Federal Holiday that occurs right before our regular pay date. In this case that did not happen. I received a {$34.00} dollar overdraft charge from JP Morgan Chase for a {$7.00} transaction. The funds were in my account the next day. So they loaned me XXXX for 24 hours and charged {$34.00} ... ..What is that 1,500 % interest! I asked the bank to waive the charge and they said their was nothing they could do ... .. I have had an account at Chase for XXXX plus years!!!!

Company JPMorgan Chase & Co.
Complaint ID 1454565
Date Received 07/07/2015
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code TX 762XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/07/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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