Complaint #1453201 submitted on 07/06/2015 relating to Secure Lending Incorporated. Complaint relates to Mortgage Other mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Monday 6th July 2015.
At the end of XXXX 2015, I was contacted by Secure Lending Inc at XXXX XXXX, XXXX XXXX, XXXX, Ohio XXXX to Refinance my home Mortgage. Within XXXX days a notary was at my home having my wife and I to sign papers and give documents. The process was to conclude by mid XXXX. However continue to get requests for similar documents and the mortgage did not closed in XXXX. Reason given the Finiance company was slow with process. We were told not to pay XXXX 's mortgage, so when it did not close, we had to pay a {$63.00} late payment. We continue into XXXX 2015 and received repeated request for docucments, which we supplied. We got to the end of XXXX and gave them all requested information. Mortgage still did not closed. Reason given Secure Lending did not review documents and Mortgage was rejected. We had to pay another {$63.00} and it resulted in our mortage being paid after XXXX days, causing issues with our lender and damage to our credit.
| Company | Secure Lending Incorporated |
| Complaint ID | 1453201 |
| Date Received | 07/06/2015 |
| Product | Mortgage Other mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | MI 481XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 07/06/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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