Jacob Law Group, PLLC Complaint: Communication tactics

#1452879 6 Jul 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1452879 submitted on 07/06/2015 relating to Jacob Law Group, PLLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Monday 6th July 2015.

Narrative (may be redacted).

Today i contacted Jacob Law Group in regards to a debt they stated that i owe. I spoke with a rep name XXXX. XXXX was extremely rude, told me that i need to stop being like " other XXXX people in america '' and take care my responsibility. She cursed, called me all type of racial names, this is unacceptable.

Company Jacob Law Group, PLLC
Complaint ID 1452879
Date Received 07/06/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code MS 392XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 07/06/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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