Wells Fargo & Company Complaint: Using a debit or ATM card

#1806123 26 Feb 2016

Bank account or service Checking account

Complaint #1806123 submitted on 02/26/2016 relating to Wells Fargo & Company. Complaint relates to Bank account or service Checking account - Using a debit or ATM card .

Complaint was submitted via Web and sent to the company on Friday 26th February 2016.

Narrative (may be redacted).

About three yrs. ago, my husband was notified re : stolen credit cards and identity theft. The people who stole his cards spent over {$12000.00} with his cards. Everyone except Wells Fargo immediately refunded our money back to our card balances. Wells Fargo kept over {$4200.00} of our money and refused to refund our HARD-EARNED MONEY. XXXX, XXXX XXXX, XXXX and XXXX refunded back to us nearly {$8000.00} by doing the right and honorable thing. How can these MONSTER-MEGA BANKS steal money away like that and get away with it? Someone needs to go to prison for this! Please help!

Company Wells Fargo & Company
Complaint ID 1806123
Date Received 02/26/2016
Product Bank account or service Checking account
Issue Using a debit or ATM card
State/ZIP Code GA 301XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed
Submitted Web 02/26/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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