Complaint #1772278 submitted on 02/03/2016 relating to Banco Popular de Puerto Rico. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Wednesday 3rd February 2016.
Repeated calling more than once a day. I remind collector the same thing each day called and even explained options available. I have requested not to be contacted at such frequencies due always the calls are at working hours. Creditors are also calling family members. Some operators have even escalated tone of voice.
Company | Banco Popular de Puerto Rico |
Complaint ID | 1772278 |
Date Received | 02/03/2016 |
Product | Debt collection Credit card |
Issue | Communication tactics Frequent or repeated calls |
State/ZIP Code | |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 02/03/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
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