Banco Popular de Puerto Rico Complaint: Communication tactics

#1772278 3 Feb 2016

Debt collection Credit card

Complaint #1772278 submitted on 02/03/2016 relating to Banco Popular de Puerto Rico. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Wednesday 3rd February 2016.

Narrative (may be redacted).

Repeated calling more than once a day. I remind collector the same thing each day called and even explained options available. I have requested not to be contacted at such frequencies due always the calls are at working hours. Creditors are also calling family members. Some operators have even escalated tone of voice.

Company Banco Popular de Puerto Rico
Complaint ID 1772278
Date Received 02/03/2016
Product Debt collection Credit card
Issue Communication tactics Frequent or repeated calls
State/ZIP Code
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/03/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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