FCI Lender Services Inc. Complaint: Loan servicing, payments, escrow account

#1447211 1 Jul 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1447211 submitted on 07/01/2015 relating to FCI Lender Services Inc.. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 1st July 2015.

Narrative (may be redacted).

In XX/XX/XXXX my spouse, XXXX XXXX and I, XXXX XXXX filed bankruptcy which was paid off and released in XX/XX/XXXX. XX/XX/XXXX we were informed that the loan was sold from Homecommings to FCI. Discussion with FCI I was informed that they purchased the loan seriously delinquent. I informed them that the information was incorrect. I continued to pay FCI awaiting a discovery of documents until XX/XX/XXXX. FCI has refused to work with me insisting that the was purchased approx. XXXX. I requested documentation from the bankruptcy trustee which shows that the loan had a balance of approx. XXXX at the time of the bankruptcy being filed. It appears that all payments to the loan were placed in a suspended acct and were not paid towards the loan at the time of the release from the bankruptcy courts. I continued to pay FCI for a year longer than the loan was to exist and have no copperation from them. XXXX XXXX and I were divorced in XX/XX/XXXX. My lawyer, XXXX XXXX of XXXX, S.C. Has made several attempts to communicate with FCI with no results. I stopped paying FCI IN XX/XX/XXXX when I was out of work. According to my documents I owe no more payments and I am due the deed to my property. FCI has not taken any legal action nor is the loan been reported to any credit agency since the FCI purchase. I can not afford to retain another lawyer

Company FCI Lender Services Inc.
Complaint ID 1447211
Date Received 07/01/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code SC 293XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 07/01/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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