Oportun Financial Corporation Complaint: Improper contact or sharing of info

#1442583 29 Jun 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1442583 submitted on 06/29/2015 relating to Oportun Financial Corporation. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Tuesday 7th July 2015.

Narrative (may be redacted).

This debt collector, XXXX previously calls Progresso Fiananciero, calls 5 or more times a day from different numbers. When I have answered and explained my situation they always force me to make a promise payment, and when obviously it is n't kept they note it as a broken promise and pretty much throw it in your face and against you. I 've expressed my apology to failure keeping my loan on track when i understand i commited myself to it, yet they will tell me. " Well you compromised to the loan and your are not complying '' Recently they contacted multiple times my references who i was told were only for reference purposes. They are fustrated with me already. I am facing a nerve breaking point full of stress and i cant do it anymore. Help im tired of their harrassment asking every time why haveny i paid. I explained my grandmother passed away, my mother due to that faced health complications. During this time i faced a cut of hours at my job. To top things we had to leave our home because it did n't comply with city safety regulation. I turned homeless for a short period and they dont seem to understand that.

Company Oportun Financial Corporation
Complaint ID 1442583
Date Received 06/29/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code CA 906XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 07/07/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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