Complaint #1441841 submitted on 06/29/2015 relating to Apple Financial Holdings, Inc. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .
Complaint was submitted via Web and sent to the company on Monday 29th June 2015.
I was charged a {$35.00} overdraft charge when I had expressly asked my bank to never overdraft my account for any reason. Not only that, but I also had made a deposit the night before that would more than cover the small charge that my bank ( Apple bank ) was claiming merited the {$35.00} overdraft charge.
This overdraft charge seemed unfair, unreasonable, and avaricious. I talked to the phone customer service, who was unhelpful and told me to talk to my local branch, and I then talked to my local branch, who told me they did not have the authority to overturn this charge, when they have in the past. They then asked me to fill out a form to request this charge be overturned. But they seem unhelpful and unwilling to listen to what I have to say and they seem to be more concerned with profiting off of my bank account then in offering legitimate and professional service.
I 'm contacting your office because I believe you exist for this type of low-level crime that banks get away with consistently and wind up profiting off of these kinds of seemingly innocuous situations to the tune of XXXX of dollars every year.
Thank you.
| Company | Apple Financial Holdings, Inc |
| Complaint ID | 1441841 |
| Date Received | 06/29/2015 |
| Product | Bank account or service Checking account |
| Issue | Problems caused by my funds being low |
| State/ZIP Code | NY 112XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 06/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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