Complaint #1441966 submitted on 06/29/2015 relating to Astoria Bank. Complaint relates to Bank account or service (CD) Certificate of deposit - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Monday 29th June 2015.
Astoria Federal Savings, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX, NY XXXXThe bank above is involved in bait and switch selling. I have a CD on deposit there which they insist on substituting for a mutual fund. They will not listen to me or answer any questions about the CD account ; nor provide a contract, terms of agreement or method of payment for the mutual fund. All they repeat about the CD is " You do n't need it, '' - which they bark out almost in unison - with out submitting any proof. The pressure is unbearable.
I am a retired US citizen living XXXX. I am XXXX years old, unemployed and a XXXX. I have documents to prove my medical condition. I visit the USA every year to try and wire back some money for living expenses. My US address is in XXXX NY. I am going to travel to the USA later this year and try again. If I meet with the same opposition again, what should I do?
Older American
| Company | Astoria Bank |
| Complaint ID | 1441966 |
| Date Received | 06/29/2015 |
| Product | Bank account or service (CD) Certificate of deposit |
| Issue | Account opening, closing, or management |
| State/ZIP Code | NY 117XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.