Regions Financial Corporation Complaint: Problems caused by my funds being low

#1769735 3 Feb 2016

Bank account or service Checking account

Complaint #1769735 submitted on 02/03/2016 relating to Regions Financial Corporation. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Wednesday 3rd February 2016.

Narrative (may be redacted).

I have been getting charged {$36.00} for NSF OD fee by Regions bank in the amount of {$250.00} in the last month from XXXX/XXXX/XXXX to XXXX/XXXX/XXXX. I called them and they stated that I opted in however I never did this. If I had a XXXX balance I should have been declined however the bank stated that they would cover transactions up to {$500.00} and for ever charge with insufficient funds they would charge me {$36.00}. I stated I never signed or agreed to an opt in and they wo n't refund me back.

Company Regions Financial Corporation
Complaint ID 1769735
Date Received 02/03/2016
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code FL 773XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 02/03/2016
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Regions Financial Corporation?

Leave your comments and feedback below.