TaxServ, LLC Complaint: Communication tactics

#1439208 26 Jun 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1439208 submitted on 06/26/2015 relating to TaxServ, LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Friday 26th June 2015.

Narrative (may be redacted).

Called to find out information regarding a tax bill they stated I did n't pay in 2013 but they would n't assist. I was hung up on and threatened by the staff. When I ask to speak to a manager I was told no you 're not speaking to her about this. I spoke to XXXX and XXXX.

Company TaxServ, LLC
Complaint ID 1439208
Date Received 06/26/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Threatened to take legal action
State/ZIP Code CT 067XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 06/26/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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