Complaint #1440998 submitted on 06/26/2015 relating to Oracle Financial Group LLC.. Complaint relates to Debt collection I do not know - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Friday 26th June 2015.
Oracle Financial Group contacted me TODAY, XX/XX/XXXX, FOR THE FIRST TIME EVER. Their rep threatened me with litigation, and said that I WOULD HAVE TO PAY THEM {$1000.00} BY TOMORROW, XXXX XXXX after I requested documentataion. Oracle is claiming that I owe on a defaulted installment loan from XXXX ( XXXX XXXX ) that I took out via internet XX/XX/XXXX while I resided in XXXX.
I called XXXX XXXX of Oracle today after he left me a voicemail this morning. During our call, he said that : ( 1 ) I owed Oracle {$2600.00} on the XXXX loan ; ( 2 ) I made {$1500.00} in payments to XXXX but defaulted ; ( 3 ) Oracle would file suit in XXXX if I did n't pay in full ; ( 4 ) they would get a judgment that would exceed {$4000.00} after fees ; and ( XXXX ) they would garnish my wages. XXXX XXXX said I could make a {$1500.00} lump sum payment to settle the debt. I said that I get XXXX and that I am not working. I also said I could n't afford to settle. I asked to get the suit moved to XXXX where I reside now. He said it was possible. He then offered me a settlement of {$1000.00}, and said that the payments could be stretched out to 90 days. He asked if I could borrow it, or put it on mine or someone else 's credit card. I said I could n't. He asked for credit card information, then suggested I get a prepaid card when I said I did n't have it. He said I 'd have to pay immediately in weekly or biweekly payments. I said I could try to pay up to {$170.00}, and then make more payments - but I needed to figure out how or if I could manage it. We agreed to talk again on Monday, XX/XX/XXXX. I also asked for documentation of the debt. He then said he would give me a letter stating the debt was resolved after I paid in full.
Later in the day on XXXX XXXX, I contacted the CFPB for guidance. I then called XXXX XXXX again, left a voicemail, and we spoke again at XXXX when he called back. I felt uneasy about Oracle. So, I told XXXX XXXX that my uncle was thinking about helping me, but he insisted I get more information. I asked XXXX XXXX for a street address and he was evasive. He directed me to Oracle 's website. I googled it and found it while we were talking. I told him that there was no mailing address on their site. He then gave a PO Box and said correspondence and payments could be sent there. I asked for a street address again and he was hostile. I asked for his license number. He said " I do n't have one, but, my company is licensed in every state. '' I asked if someone he was working with in his company had a license number, and he said no. He said I could go to XXXX 's State Dept website to get their company ID # and see that they had been in business 6 years. I asked him for the ID #. He said that he did n't know it. He kept interrupting me and said, " this call did n't sit well with him '' and I was " asking him to jump through hoops. '' I stated that " I refused to discuss this any further until I received a written debt validation notice with the : ( 1 ) debt amount, ( 2 ) debtor 's name, and ( 3 ) a description of my rights under the fair credit debt protection act. '' He refused to provide a letter and said " clearly you know you '' made payments, and that my " consecutive payments from XX/XX/XXXX to XX/XX/XXXX is my verification ''. He argued, but later said that HE WAS EMAILING ME A LETTER " TODAY '' STATING THAT : ( 1 ) MY DEBT WAS {$2600.00}, AND ( 2 ) THAT I OWED {$1000.00} AND IT WAS DUE TODAY. He said too that " the email would go to the address I used to get the XXXX loan, XXXXXXXXXXXX ''. A few moments later, he said the {$1000.00} was now due tomorrow. He said " if that was n't good enough '' he would " secure this another way. '' He said I " would have to deal with the consequences. '' He then said " good luck '' and hung up on me. I had not received XXXX XXXX 's email as of XXXX today ( XX/XX/XXXX ).
| Company | Oracle Financial Group LLC. |
| Complaint ID | 1440998 |
| Date Received | 06/26/2015 |
| Product | Debt collection I do not know |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | PA 191XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 06/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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