Complaint #1805674 submitted on 02/26/2016 relating to Wells Fargo & Company. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Friday 26th February 2016.
( WELLS FARGO BANK , NATIONAL ASSOCIATION ) is the bank that holds my mortgage, they are consistently mismanaging my escrow account. Almost every year since they brought out my mortgage from another company at the end of each year I 've had the payable payments of more than {$2500.00} sometimes a little less for their claims of my escrow always constantly being short. Even as my land taxes went down three years in a row, my escrow for some reason was always short. When he forced me to pay the extra balloon payments at the end of each year, they tell me that this little payment make my escrow have an overage. So XX/XX/XXXX if I paid {$2500.00} plus my motley mortgage fee of {$1400.00}, does n't this mean that I now have a surplus of escrow. Now with that being said consider the fact that my land taxes decreased, my home owners insurance decreased from XX/XX/XXXX to XX/XX/XXXX ; why am I still left with a escrow shortage. I believe his bank is consistently committing theft by deception, and I will be immediately looking to my local law enforcement agency to file those criminal charges against Wells Fargo.
Company | Wells Fargo & Company |
Complaint ID | 1805674 |
Date Received | 02/26/2016 |
Product | Mortgage FHA mortgage |
Issue | Loan servicing, payments, escrow account |
State/ZIP Code | NJ 071XX |
Consumer Consent | Consent provided |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 02/26/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
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