Wells Fargo & Company Complaint: Loan servicing, payments, escrow account

#1805674 26 Feb 2016

Mortgage FHA mortgage

Complaint #1805674 submitted on 02/26/2016 relating to Wells Fargo & Company. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 26th February 2016.

Narrative (may be redacted).

( WELLS FARGO BANK , NATIONAL ASSOCIATION ) is the bank that holds my mortgage, they are consistently mismanaging my escrow account. Almost every year since they brought out my mortgage from another company at the end of each year I 've had the payable payments of more than {$2500.00} sometimes a little less for their claims of my escrow always constantly being short. Even as my land taxes went down three years in a row, my escrow for some reason was always short. When he forced me to pay the extra balloon payments at the end of each year, they tell me that this little payment make my escrow have an overage. So XX/XX/XXXX if I paid {$2500.00} plus my motley mortgage fee of {$1400.00}, does n't this mean that I now have a surplus of escrow. Now with that being said consider the fact that my land taxes decreased, my home owners insurance decreased from XX/XX/XXXX to XX/XX/XXXX ; why am I still left with a escrow shortage. I believe his bank is consistently committing theft by deception, and I will be immediately looking to my local law enforcement agency to file those criminal charges against Wells Fargo.

Company Wells Fargo & Company
Complaint ID 1805674
Date Received 02/26/2016
Product Mortgage FHA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code NJ 071XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/26/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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