Complaint #1438615 submitted on 06/25/2015 relating to Delta Management Associates, Inc.. Complaint relates to Debt collection Federal student loan - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Thursday 25th June 2015.
- Debt collection agency called my work office, which I have not shared with any of my loan institutions. Coworker took the message, and they would not disclose who they were or for what reason they were calling.
- Call began by asking for my date of birth and full Social Security number without specifying : a ) who the caller was ; b ) what they wanted ; or c ) why they needed this information.
- Refused to speak with me without the aforementioned identification information.
- Representative informed me that I was being contacted by a debt collector, Delta Management Associates , Inc., and that they worked for the US Department of Education.
- Representative stated that my federal student loans had defaulted, cited an amount I believe to be greater than the amount I had taken out.
- Asked if I could pay the loans back in the full amount today ( nearly {$42000.00} ). Asked if paying {$35000.00} was more amiable.
- Offered to sign me up for a " rehabilitation '' payment plan, in which I would pay somewhere between {$5.00} and {$240.00} per month for 9 months, after which I would be reassessed for a different amount by a different debt collection company.
- Asked for address information, salary, monthly expenses, family members, and information about assets, two weeks of signed pay stubs or a signed XXXX for the current calendar year.
- I had consolidated my loans in the past and am currently paid up. Informed the representative 's supervisor that I would need to confer with my cosigner to ensure that the claims they made were true. Supervisor informed me that these loans are not " cosignable, '' so the point would be moot. She then told me that if I did n't respond then there would be " certain involuntary actions '' taken ( eg. wage garnishment ) and asked that I respond within the next 24 hours.
| Company | Delta Management Associates, Inc. |
| Complaint ID | 1438615 |
| Date Received | 06/25/2015 |
| Product | Debt collection Federal student loan |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | MA 021XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/25/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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