Complaint #1437294 submitted on 06/25/2015 relating to Capio Partners, LLC. Complaint relates to Debt collection Medical - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Thursday 25th June 2015.
Capio Collections bought an old medical debt of mine. Instead of updating the Credit Burearu with the new information on the same account, they created a new account number with the same debt. I was n't even aware the account had been sold until I contacted the original debt holder, and they told me. I called to make arrangements with them XX/XX/XXXX, and after I called they proceeded to report the account as new debt a week later. I believe the limits to the amount of time an account can report are in place to protect consumers from lasting financial damage due to hardships. I have worked extremely hard to get my credit corrected, and pay off all the old medical collections I could. I believe this account has aged enough to come off of the report, and then the orignal debtor changes the amount, sells the account, and puts it back on as new debt. My husband and I are trying to purchase a home, and this is a huge barrier for us. I believe these type of practices by debt collectors should be considered unlawful. I would like for Capio to either update the original entry, or if by law it has already come off the report, then remove the new entry. This company should not be able to re-penalize me for 7 year old debt. The account number is XXXX. I would be happy to work something out with them if they would report this accurately to my credit report. This is the second incident this year I 've had with a debt collection agency using tactics such as these.
Company | Capio Partners, LLC |
Complaint ID | 1437294 |
Date Received | 06/25/2015 |
Product | Debt collection Medical |
Issue | Disclosure verification of debt Not given enough info to verify debt |
State/ZIP Code | AL 350XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with non-monetary relief |
Submitted | Web 06/25/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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