Complaint #1437273 submitted on 06/25/2015 relating to American Collections Enterprise, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Thursday 25th June 2015.
I want to file a complaint against this collection agency XXXX American Collections Enterprise Inc XXXX I requested a debt validation because these accounts just appeared on my credit report without any written notice to me or how I can dispute the debt or seek verification after five day of our initial contact, which is a violation of the Fair Debt Collection Practices Act section 809. They also stated to me that they were not the original creditor.
Furthermore ; I do not think that I owe these debts. I spoke to XXXX XXXX who was very rude and would not provide me with the information that I requested over the phone, pertaining to which XXXX accounts numbers were listed on my credit reports, she said there was XXXX accounts that I had with them and all XXXX was on my credit report, which is not true. XXXX XXXX and XXXX XXXX was very evasive when I inquired about these accounts and not straight forward. XXXX XXXX and XXXX XXXX also told me that these accounts been on my credit report for years, which is not true. If you refer to the attachments that I provided, ACEI place these XXXX accounts on my credit report on XX/XX/XXXX. The Original Creditor that is listed on my credit report is ( XXXX XXXX which was purchased by XXXX back in XX/XX/XXXX. I contacted XXXX XXXX Maryland on XX/XX/XXXX and they could not provide me with any information on any of these accounts. As I 'm typing this letter to you I still have not receive any written notice or debt validation from American Collections Enterprise Inc to this date.
I would like all contact from them to cease if they can not provide me with some validation and proof of them owning my account. I also want all accounts from ACEI removed from my credit report ASAP. I also filed a complaint with BBB Better Business Bureau which they responded saying that the validation of my debts were mailed to me on XX/XX/XXXX, which is a lie. I would like them to provide me with proof that they mailed me anything on XX/XX/XXXX Better yet, I would like them to mail me the debt validation again via priority mail asap.
Please see all of the correspondence and attachments between us thus far.
Company | American Collections Enterprise, Inc. |
Complaint ID | 1437273 |
Date Received | 06/25/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Disclosure verification of debt Right to dispute notice not received |
State/ZIP Code | MD 206XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 06/25/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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