Complaint #1435700 submitted on 06/24/2015 relating to Astoria Bank. Complaint relates to Bank account or service Savings account - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Monday 29th June 2015.
We opened a Savings Account at Astoria Bank, XXXX NY on XXXX XXXX, to the amount of {$250.00} on my husband 's account and my account we were informed that if we would add an additional {$2500.00} for 90 days we would be eligible for a bonus of {$250.00}. After the 90 days we did not receive the promised bonus, we went down to the bank and they promised that within a week we should receive our bonus, since then they have been giving us the run-around, and we have not received anything.
| Company | Astoria Bank |
| Complaint ID | 1435700 |
| Date Received | 06/24/2015 |
| Product | Bank account or service Savings account |
| Issue | Account opening, closing, or management |
| State/ZIP Code | NY 112XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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