Complaint #1434594 submitted on 06/23/2015 relating to Eastpoint Recovery Group, Inc. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Tuesday 23rd June 2015.
Representative from this agency called my mother threatened to take legal action against me if I didn't call to make arrangements to pay off debt when I kept explaining I was out of work at that moment. I explained I'll be more than happy to make payment plan but I needed time to find a job. The representative kept pushing and tried to involve my family to help me pay off this debt. I finally agreed to a payment plan and she kept threatening to take legal action for a payment I wasn't able to make on time and repeating office getting fee for returned payment. I made them aware of my financial situation but they insisted on having me enroll in a payment plan when I was out-of-work. I'm very disgusted by their intimidation tactics. I'm not refusing to pay. I'm doing my best to catch up with my financial situation.
| Company | Eastpoint Recovery Group, Inc |
| Complaint ID | 1434594 |
| Date Received | 06/23/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | NH 031XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/23/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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