Overton, Russell, Doerr and Donovan, LLP Complaint: Communication tactics

#1433189 23 Jun 2015

Debt collection Medical

Complaint #1433189 submitted on 06/23/2015 relating to Overton, Russell, Doerr and Donovan, LLP. Complaint relates to Debt collection Medical - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Tuesday 23rd June 2015.

Narrative (may be redacted).

I have a high deductible insurance plan just like a lot of other people do. In XXXX of this year I was sent to XXXX hospital for a study ordered by my doctor. when I received the invoice it was over XXXX in which a was making regular monthly payments as I could. when I received the last invoice it was at a XXXX balance in which they stated they wanted it paid in full. I sent them a payment in which I could afford that week as I have been since XXXX they cashed the check and sent the balance of XXXX to collections. Now this is not the XXXX time I have had problems with XXXX hospital billing, they have sent me to collections for duplicate billings in which have been paid, their billing practices need to be looked into.

Company Overton, Russell, Doerr and Donovan, LLP
Complaint ID 1433189
Date Received 06/23/2015
Product Debt collection Medical
Issue Communication tactics Threatened to take legal action
State/ZIP Code NY 123XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 06/23/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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