Complaint #1428687 submitted on 06/20/2015 relating to ECMC Group, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Wednesday 24th June 2015.
Premier Credit of XXXX XXXX placed a levy on my bank account on behalf of the XXXX. On XXXX/XXXX/15 I called the XXXX on the situation and they recalled the levy and sent notification to Premier which should have lifted the levy on my bank account. I called Premier on XXXX/XXXX/15 to confirm they received the notice and they said they had not. I then called the XXXX on the matter and again they confirm they sent the notification. I then called Premier and they again said they had not received the notification. I made a total of XXXX calls to the XXXX and Premier and over and over again the XXXX confirmed this as a result of looking into their data base which the employee used to send the notification. I also made XXXX calls to Premier and leaving my number for the manager XXXX XXXX to call me back. this was about XXXX. I waited till XXXX on his call to help with the mater which I called him at XXXX. Premier has refused to look into the matter to resolve the issue. Make take on that is they are lying about the matter so they can get the levy and receive the fee. Why would the XXXX make such a story up or lie on the matter!
| Company | ECMC Group, Inc. |
| Complaint ID | 1428687 |
| Date Received | 06/20/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | IN 460XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/24/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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