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Citi Management Group, LLC Complaint: Debt collection #1427151

Citi Management Group, LLC Complaint: Disclosure verification of debt

#1427151 18 Jun 2015

Debt collection Medical

Complaint #1427151 submitted on 06/18/2015 relating to Citi Management Group, LLC. Complaint relates to Debt collection Medical - Disclosure verification of debt Not given enough info to verify debt.

Complaint was submitted via Web and sent to the company on Thursday 18th June 2015.

Narrative (may be redacted).

I have been receiving numerous calls to my work place from a man name XXXX who says he is with City Management Group. He says I owe a debt of XXXX dollars for " XXXX XXXX ''. There is no such thin as XXXX XXXX it is known as XXXX XXXX. I found it to be very " shady '' I asked him numerous times to send me a paper bill to my address which they said they did but sent it to an older address of which i have not lived for almost 10 years. They kept asking me to " Take care of it '' over the phone using a credit card and i said i was not going to give any personal information over the phone unless I have verification of the debt via paperwork. They would not oblige, and kept harassing my place of work and I am a police and medical dispatcher. They called today while I was dealing with a call and i told them to politely call when I 'm not on duty to which he says " I never answer '' but they never call after XXXX which is when I 'm still at work. I hung up after telling him i was busy at work dealing with a call and i hung up. He proceeded to then call me back requesting to speak to my supervisor which is me. I told him that over and over how this debt would be handled and he has not obliged and instead harassed me for the last month or XXXX. And keeps threatening me with " further action '' Yet no " further action '' has been taken.
The number they are calling me from is XXXX which is in XXXX XXXX. I 'm in XXXX XXXX. Ive researched the number and most websites have listed it as spam and harassing. I do not mind paying a debt if it is real, but i have reasons to believe this is not a real debt especially after I refuse to give them my credit card which i do not have XXXX and he tells me to go buy a prepaid card and put X amount of money on it.
If this is a debt that i owe I gladly would pay it, but there are easier ways of going about trying to collect a debt and this guy XXXX has not done so and has been very unprofessional, rude, and threatening. I have recorded lines proving so.

Company Citi Management Group, LLC
Complaint ID 1427151
Date Received 06/18/2015
Product Debt collection Medical
Issue Disclosure verification of debt Not given enough info to verify debt
State/ZIP Code KY 400XX
Consumer Consent Consent provided
Company Public Response Company believes complaint represents an opportunity for improvement to better serve consumers
Company Response To Customer Closed with explanation
Submitted Web 06/18/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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