Complaint #1426337 submitted on 06/17/2015 relating to Heartland Payment Systems. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.
Complaint was submitted via Web and sent to the company on Wednesday 17th June 2015.
I attended XXXX XXXX School in 2005. I was supposed to be released of all financial obligations, but this small amount has remained for years. I do not believe it is federal. They would bother me while I was at school elsewhere, and I would just defer. Recently, I just exited bankruptcy, and all creditors were notified of this and my new address ( and the stay ). Yet somehow they did not change the address and I received no notices of delinquency, no emails, and no phone calls about payment. Now, allegedly they have sent this thing to collections, but the collections agency has no record of this existing. So I am stuck in limbo here. I do n't want this to ruin my credit -- I do n't even owe this amount, and on top of it the alleged collection agency has no record of this.
They have not given me proper notice or an opportunity to request a deferral or forbearance.
| Company | Heartland Payment Systems |
| Complaint ID | 1426337 |
| Date Received | 06/17/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Received bad information about my loan |
| State/ZIP Code | CA 900XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/17/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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