Complaint #1426167 submitted on 06/17/2015 relating to Malcolm S. Gerald and Associates, Inc.. Complaint relates to Debt collection Credit card - Disclosure verification of debt Not disclosed as an attempt to collect.
Complaint was submitted via Web and sent to the company on Wednesday 17th June 2015.
This company called my cell phone ( XXXX ) and left a msg on XXXX/XXXX/15 to return their call. Then they called my house phone ( XXXX ) a few minutes later and my wife answered.
A women named XXXX XXXX asked my wife to take down her information and have me call them back. She stated she worked for an attorney and that I owed a debt from a XXXXcredit card account. My wife quickly googled this firm and found fraud allegtions and many complaints about them.
After careful research we have found they are not attorneys, which is a violation of Federal and State Law, and have found they are not licensed to collect in the state of MA.
I called the telephone number she gave my wife and a XXXX XXXX answered. She asked for my name, then she stated that I owed the debt a for a XXXX credit card.
I then I asked her to send me documented proof by mail. She replied with " are you denying that you owe this debt? '' I said " no, I am asking youto send me proof.? This went on for a few more minutes and I just hung up.
| Company | Malcolm S. Gerald and Associates, Inc. |
| Complaint ID | 1426167 |
| Date Received | 06/17/2015 |
| Product | Debt collection Credit card |
| Issue | Disclosure verification of debt Not disclosed as an attempt to collect |
| State/ZIP Code | MA 027XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/17/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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